Cyberport Academy

Big Data Analytic With IR4.0 Foundation

Effective Negotiation Skills

This is a fun and dynamic workshop that will equip you with a set of effective tools, techniques and templates on negotiation.u003cbru003e Winning in negotiation is about creating the win-win climate, exploring the possibilities and agreeing on the best possible outcomes.

Learning Outcomes

At the end of the workshop, the learners should be able to:u003cbru003e • Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectivesu003cbru003e • Open the negotiation effectivelyu003cbru003e • Apply communication and conflict resolution techniques to achieve desired negotiation outcomes.u003cbru003e • Finalise negotiation and take necessary follow-up actions to close negotiation.u003cbru003e • Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures.

Workshop Content

Welcome and ice breakingu003cbru003e Module 1: Introduction to Negotiationu003cbru003e Module 2: Preparation :u003cbru003e a. Poweru003cbru003e b. Rolesu003cbru003e c. Organizational Objectivesu003cbru003e d. Market Conditionsu003cbru003e e. Interdependenceu003cbru003e f. Strategyu003cbru003e g. Early Recordsu003cbru003e Module 3: Openingu003cbru003e Module 4: Communication and Conflict resolution techniquesu003cbru003e Module 5: Bargainingu003cbru003e Module 5: Finalizingu003cbru003e Assessment

The “It’s a ZOO Out There” Simulation Game

Experience the heat of negotiation as the participants compete to negotiate the best deals for their organizations, putting all the negotiation techniques they have learnt into the practical fun game. Played two rounds, this game simulates the dynamics of a market condition in the midst of transactional negotiation.

Intended Audience

This course is designed for anyone who needs to negotiate as a major part of their job: entrepreneurs, businessmen, salespersons, managers, supervisors, team leaders, purchasersu003cbru003eFor individuals interested in personal effectiveness u0026amp; career development

Workshop Methodology

This highly interactive workshop will be conducted with a good blend of instruction, discussions, case studies and simulation games. Participants will enjoy the fun yet realistic negotiation practices with their fellow participants during the “It’s a ZOO out there” game.

Course Duration

2 Days


CONTACT US

MSC Cyberport Sdn. Bhd.,
Level 30, Menara MSC Cyberport, No 5, Jalan Bukit Meldrum, 80300 Johor Bahru

+607 268 6021 Isma
+607 268 6029 Aisyah
+607 268 2028 Amanda

isma@cyberport.com.my
aisyah@cyberport.com.my
amanda@cyberport.com.my